FAQ's

  1. What is the Peak warranty policy?

    We offer a one-year warranty on all our machines. If you experience any technical issues with your tattoo machine, simply download and fill out the Peak Repair...
  2. How do I obtain a sponsorship with Peak?

    First and foremost, you have to love Peak products. If you’re interested in a sponsorship with us, contact Bob at info@peakneedles.com and tell us why: we...
  3. What does a sponsorship with Peak entail?

    At Peak, we offer three levels of sponsorship: The Peak Level 1 Sponsorship is for new, training, or up-and-coming artists who want to use Peak products to...
  4. Do sponsored artists receive discounts?

    All of our sponsored artists receive discounts. Your discount percentage is determined by your sponsorship level (Peak Levels 1, 2, and 3). We do not offer...
  5. Do you offer free samples of your products?

    We do not offer free samples on Peak supplies. However, we offer a sample pack of Blood and Quartz cartridge needles, two of our most popular products, so you...
  6. What is the difference between your Quartz, Onyx, Cerus, and Blood cartridge needles?

    Onyx, Blood, and Quartz cartridge needles all have unique features to help artists work at their peak. Each cartridge features different taper lengths and...
  7. How does your labeling work on your needles?

    The labels we use for our needles are comprised of three markings. To avoid confusion, here is the breakdown of our labeling with information about what each...
  8. Why does my needle cartridge say 5RL on it when the packaging says this is a 7RL?

    In some instances, we use the same tip mold for different needle configurations. This saves money and cuts down the price for our valued customers. A 7 Tight...
  9. Why doesn't the motor stop on the Nebula when I cut the power?

    The Nebula employs a direct drive system, meaning there is no resistance on the motor. Inertance from the motor will cause it to slow down to a stop instead of...
  10. What is the difference between the Matrix and Kyan Pen?

    Deciding between our Matrix and Kyan Pen machines depends on which tattoo machine design and grip shape you prefer. Our Matrix Pen has a smoother,...
  11. Why is there a spark when I plug in my Lazur power supply?

    Sparks are caused by an instant current when your power supply is connected. Sparking is harmless, but can be avoided by connecting the power cable to your...
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